I sincerely mean no disrespect to you but I'm being honest here. have money and are-or-were desirous of a 'fancy home', 'fancy furnishings', etc. Your regular prices are "out of sight!" Folks in my age bracket. Aside from visiting your stores to purchase coffee during your sales, I literally have no reason to shop you. I have ALWAYS referred to your stores as simply, "Infomercial Heaven" Infomercial stuff no longer holds any appeal to ANYbody, from all I can tell. ![]() I am in my mid-60's, and have a six-figure income. I'm going to be blunt here (neither one of us wants to read or write any more "blather" than necessary) I'm an "old fart'. In light of the current economic situation. Please take a few moments to read and try to appreciate my sincere reflections. I am just a customer - albeit a limited one. Do not order from them, they're just trying to take your money! And of course they charged me $37 more than my first original purchase. The 4th representative I spoke too said the only option was to re-order my items, but how long will that take if my original order is over 2 weeks late and how does re-ordering help? So I ended up re-ordering it as I felt I had no other options. Yes I'm very well aware of that!!! That's why I'm here it's over 2 WEEKS. I told the 3rd representative it's been over 2 weeks, and they kept repeating about how it takes 3 to 6 days to ship. What is $4 going to do for me? All I wanted was my package to be shipped right away and a tracking number. One person offered me $4 off as compensation. No one knows why my items haven't been shipped, but won't take the time to fix the problem. I contacted customer service 4 times for a tracking number. I ordered a package for my parents for Christmas and it's been over 2 weeks late. Instead, they kept going in circles with their vague answers to avoid actually helping me. Worst customer service! They have no idea what is going on and they never answered any of my questions. I'm sure there will be more issues cancelling too. ![]() as I need to contact them AGAIN to cancel. The 5th representative I spoke too said the only option was to re-order my items, but how long will that take if my original order is over 2 weeks late and how does re-ordering help? So I ended up re-ordering it as I felt I had no other options. Then suddenly they got disconnected and I was talking to someone else. ![]() I told the representative it's been over 2 weeks, and they kept repeating about how it takes 3 to 6 days to ship. Now it's been over 2 weeks and still no tracking number. I was patient, I told them I'll give them another week. I contacted customer service a 3rd time for a tracking number. Then I had to contact a 2nd representative to fix it but they didn't understand what's going on. The first representative I contacted because their website never added my gift wrapping. They can't even fix the simplest problem I ordered a package for my parents for Christmas.
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